Frequently Asked Questions

Do you offer any vegan options?

Yes we do! We have a Vegan Kitchen and Bakery provided by WellSpring Raw Juices where we are able to provide our vegan options from a strictly maintained environment.

Do you offer any gluten free options?

We can make that arrangement. Purchase any of our treats and add a note that says gluten free and we will make them for you. This comes with a minimum order of J$2,500.00 on any set of products.

Where are our fruits sourced?

We have committed ourselves to locally sourcing up to 80% of our ingredients and also participate in activities that facilitate the growth of our Jamaican farmers and increased consumption of local produce.

Do we use milk and other dairy?

Yes we do, but all our products comes with the option of dairy or milk-free based. This applies to all our smoothies and shakes, we opt instead for Yogurt, Milk Free Soy, Almond Milk and Cane Juice.

How are our Natural Juices made ?

Starting with all locally sourced fruits and vegetables, our ingredients are washed, extracted and bottled with no additives or preservative. This process gives our products a low shelf life but provides the best quality, consistency and true flavor of our fruits and vegetables.

Can I customize a shake?

Yes you can, however; we have trained nutritionists on board to guide you through that process. This service can be best explored as a member.

What is our delivery schedule ?

We have two delivery schedules set up for supporting teams and businesses while also catering to our individual customers.

Operation Time : Monday to Friday 8:00AM to 4:30PM

Business Schedule
Breakfast Shakes Delivery: 8:30AM - 9:30AM
Lunch Orders : 11:00AM - 2:30PM

On Demand Orders
Delivery Starts at 8:00AM
Ends 4:00PM

Deliveries are made by a Trippi IVXX Representative or a Partner Delivery Service.

What is our Service Zone ?

Businesses can access our services from anywhere in Kingston, St. Andrew, Portmore and Spanish Town.

On Demand orders will be served through our delivery partners along their parameters.

All bulk orders can access perks of our business support services.

How long do orders usually take to process?

Up to 60% of our products and services will be off the shelf, however your smoothies and shakes will be blended on spot and packaged so quality can be maintained.


Orders from our website are processed immediately.

What are our delivery fees?

All orders over J$4,000 will be delivered for free, otherwise, we aim to partner with the most competitive delivery partners. Bulk orders and Business Services will be delivered on us.

Can I order from anywhere in Jamaica?

Yes, some of our products can be shipped anywhere in the world, bulk orders carry a very low delivery fee and businesses can schedule orders for days in advance.

Can I return a bad product or incorrect order?

We aim to provide a medium to get your order right the first time, but in the case any un-foreseen events, you can return your damaged, incorrect or incomplete order with a full refund credit on another purchase. Businesses and teams are encouraged to provide us with the most accurate information possible.

Who owns Trippi Sky Bar ?

Trippi Sky Bar is owned and operated by Trippi IVXX Entertainment and Food Services. Our parent company is dedicated to providing in depth research and innovative ways to provide consistent, enjoyable, natural and healthy treats.

Who are our Spirits Providers?

We have partnered with a few well known brands to incorporate in our treats, shakes and smoothies. Our more known partners include Guiness Smooth, Heineken 0, Bailey's Rum Cream and Grace Mighty Malt

What is our Mission?

Our Goal is simple.

We aim to provide healthy, consistent and enjoyable treats for the maintenance of the body and mind.

What is the Trippi Network ?

As a brand, we aim to participate on multiple platforms providing information, interaction and support for our customers, and others we connect with. Join a group of aware individuals on the health of our body and environment; here we start with food.